Frequently Asked Questions (FAQs)

1. What is Realm Hawk?

Realm Hawk specializes in custom sportswear manufacturing. We work on an inquiry basis—helping teams, clubs, and brands design and produce uniforms tailored specifically to their needs through a detailed consultation, digital proofs/samples, and a custom production process.

2. How do I submit an inquiry?

Simply fill out our inquiry form on the website with your contact information and design requirements. Our team will contact you promptly to discuss your project and provide a free design consultation.

3. What happens after I submit an inquiry?

After you submit an inquiry:

• Design Consultation: We review your requirements and provide digital mockups or samples.

• Approval: You approve the design proof, which then triggers the production process.

• Production & Delivery: Your custom order is then manufactured and delivered, with updates throughout the process.

4. What is the turnaround time for orders?

Standard production typically takes 2–4 weeks from final design approval, excluding shipping time. Rush orders may be accommodated at an additional cost. Specific turnaround times will be discussed during the design consultation.

5. Do you have minimum order requirements?

Yes. As a custom manufacturing service, we have a minimum order quantity (MOQ) that varies depending on the product. Details will be provided during your consultation. For instance, many orders are designed for team sets rather than individual pieces.

6. Can I modify my order after approval?

Once you approve the design proof or sample, any modifications may incur additional charges and cause delays. We strongly encourage you to review the design carefully during the consultation phase.

7. What payment methods do you accept?

We accept several hassle-free payment methods, including:

• Bank wire transfers,

• Banker’s cheque (for approved local customers),

• International payment services such as Western Union, MoneyGram, and Xoom. All quotes are provided in USD unless specified otherwise.

8. What happens if there is a delay in production or shipment?

While our standard turnaround is 2–4 weeks post-approval, unforeseen circumstances may occasionally delay production or shipping. In such cases, we will notify you promptly and work to resolve any issues while keeping you updated on revised timelines.

9. Are custom orders refundable?

Due to the bespoke nature of our products, orders are generally non-refundable once production begins. If the sample or proof does not meet your expectations, please contact us immediately so that we can work on a suitable resolution.

10. How secure is my personal information?

We take your privacy seriously. The personal data you provide is used solely to process your inquiry and custom order. We do not sell or share your information with third parties except as necessary to fulfill your order or comply with legal obligations. For more details, please review our Privacy Policy.

11. Who can I contact if I have further questions?

If you have any additional questions or need further clarification, please contact us at:

• Email: info@realmhawk.com

• Phone: 00923338615253

Realm Hawk is a supplier of Performance-inspired Custom sports and Team Wear Solutions.